Fleet Navigation Software Checklist: 10 Questions to Ask

Fleet Navigation Guide · Independent guide · Affiliate disclosure

Before you roll a navigation app out to drivers, run any option through these questions.

  1. Can you set a truck profile? Height, weight, length, axles, and hazmat status should all be inputs.
  2. Does routing respect restrictions? Bridges, weight limits and truck bans should change the route, not just show a warning.
  3. How current is the restrictions data? Ask how often it is updated.
  4. Is pricing per driver or per fleet? Fleet pricing for several trucks is usually cheaper than every driver buying individually.
  5. Who pays? A company plan means drivers are not paying out of pocket.
  6. Is it easy for drivers to use? If drivers will not use it, the best data does not help.
  7. Does it work offline? Coverage gaps are common on long rural stretches.
  8. Can you manage accounts centrally? Adding and removing drivers should not need a support call.
  9. What support do you get? A real contact for fleets, not only a help center.
  10. Can you try it first? Ask about a trial or pilot with one or two trucks.

Once you've picked a tool, the next question is getting drivers to actually use it: see our driver onboarding guide. And navigation is only one piece of the software stack: see ELD vs navigation app for how the two fit together.

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